ESG | Environmental, Social,Governance & Wellbeing

Our ‘Why?’

Sustainability is at the heart of why we exist: to make a positive, lasting difference through the way we work, the choices we make, and the impact we leave behind. Guided by integrity, respect, and accountability, we recognise that every decision shapes the world we operate in, socially, environmentally, and economically. Our commitment to sustainability reflects our belief that good business isn’t just about success today, but about safeguarding opportunity and wellbeing for tomorrow.

We pursue this purpose with energy and enthusiasm, bringing people together through flexible, collaborative alliances that allow bold ideas to thrive. By partnering internally and externally, we unlock new ways of thinking and acting that lead to sustainable, transformative outcomes. Our why is simple: we are here to turn ambition into impact, and to create a future where doing the right thing isn’t an aspiration, it’s how we work every day.

Environment

We recognise that the health of our planet underpins the health and wellbeing of our communities, our business, and future generations. That’s why we are committed to reducing our environmental impact, protecting natural resources, and continually improving the way we work. Through responsible choices, innovative thinking, and meaningful collaboration, we aim to contribute to a cleaner, greener, and more resilient world.

Policies

DLRC has an Environmental Policy and Best Practice Guides for working sustainably, as well as environmental considerations written into policies concerning procurement, travel, and expenses.

These frameworks ensure that sustainability is embedded into both our strategic direction and day-to-day business decisions. All employees are required to read, understand, and pass a test on all these policies as part of our Quality Management System, reinforcing accountability and consistent application across the business.

Data (DLRC Ltd)

Data for DLRC Ltd from 2025

The table below summarises DLRC’s greenhouse gas emissions for 2025, broken down by Scope 1, 2, and 3 emissions, along with their relative contribution and emissions per full-time equivalent (FTE).

Scope	TCO2e	% of total	TCO2e/FTE
Scope 1	128.8	29.6%	1.46363636363636
Scope 2	1.7	0.4%	0.0193181818181818
Scope 3	304.3	70%	3.45795454545455
Total	434.8	100%	4.94090909090909

View our Planet Mark Measurement Report.

View our Planet Mark Certificate.

Targets

Improving Data Quality Beyond 2025:

To ensure accurate measurement, effective decision making, and transparent reporting, we are committed to continually strengthening the quality and coverage of our environmental data.

We will be improving our data quality on Employee Commuting by capturing not only the mode of transport and mileage, but also the car type.
By implementing a booking platform for business travel, we will improve our data quality and accuracy for this category in 2026 and beyond.
Our waste data in the UK will be tracked for one week each month in 2026, an improvement on our 2025 method of recording two months of the year.
We are working with building management at our German office to gain improved access to scope 2 data for this location.

Energy

Reduce Scopes 1 & 2 from our 2024 baseline by 50.4% by 2032, in line with the Science Based Targets Initiative (SBTi) *This is linked to DLRC Ltd only*

Water

Reduce water consumption from 2024 by 20% by 2030 (supported by the installation of low water use toilets in our offices)

Waste

Reduce landfill waste by 20% by 2030 (through better compliance with recycling and more mindful purchasing decisions)
Zero computer device to landfill:

Extending hardware lifetime by an extra year with intelligent monitoring of battery life
Donating laptops and phones to local schools at the end of use in DLRC

Community (Social)

Supporting our community is a core part of who we are, and we are proud to play an active role in creating positive, lasting impact. Our formal alliance with Garden House Hospice reflects our commitment to standing alongside organisations that deliver vital care and support to local people. Through fundraising, volunteering, and collaborative initiatives, we help strengthen services that make a meaningful difference in the lives of those they support.

We believe that meaningful engagement starts with people, both within our organisation and across our wider community. Every employee is offered a paid volunteering day each year to support a cause that matters to them, reinforcing our belief that giving back should be accessible, supported, and encouraged. We also invest in the next generation through work experience opportunities for local students, paid internships, apprenticeships, and regular careers days and school workshops, helping to open pathways to skills, confidence, and future career choices.

Our commitment to community extends inward, too. We actively support employee wellbeing through a wide range of initiatives designed to promote health, balance, and personal growth. Alongside this, we champion equality, diversity and inclusion, ensuring that our workplace is welcoming, fair, and respectful, where every individual feels valued and able to thrive. By uplifting both our people and our wider community, we aim to help build a more resilient, inclusive, and empowering future for all.

TOMS Score

At DLRC, we have measured our social value for the first time using the Social Value Portal. We have done this in order to set a benchmark for ourselves and consider areas of improvement in the coming years.

Our TOMs Score is £3,781,419.

View the report here.

JEDI (Justice, Equality, Diversity, Inclusion)

DLRC is committed to creating a workplace where fairness, inclusion and belonging are part of everyday practice. We support inclusive hiring by removing barriers in recruitment, widening access to opportunities, working with disability employment partners and monitoring outcomes to help ensure equitable processes.

We also review pay equity across key demographic groups and take action where improvements are needed. Across the business, we promote belonging and wellbeing through inclusion events, awareness activities, wellbeing support and opportunities for colleagues to connect and share their experiences.

We listen to our people through employee surveys, focus groups and confidential speak-up channels, and use that feedback to shape action plans and continuous improvement. Our leaders are expected to create psychologically safe, respectful and inclusive environments where everyone can thrive.

Employee Wellbeing

DLRC has a comprehensive wellbeing programme, made up of both internal and external support. Internally we have several Mental Health First Aiders trained by Mental Health First Aid England and around 10 Wellbeing Champions who have received training from the mental health charity MIND. We host Health-Talks on a wide range of health and wellbeing topics to raise awareness and understanding.

Externally we have partners that provide a number of services including an Employee Assistance Programme, online 1:1 health and wellbeing support, a digital gym, and Headspace.

In recent years we have teamed up with charities such as Eve Appeal and the Fertility Network UK for yearlong partnerships aimed at improving our role as an employer and our employee’s education around key health topics.

Employee Satisfaction and Opportunities

At DLRC, we want our people to feel valued, supported, and proud to be part of the business. We believe employee satisfaction comes from creating a positive environment where colleagues feel listened to, cared for, and encouraged to be themselves, while also having access to meaningful development opportunities that help them learn, grow, and build their careers with us.

Partners & Standards

ISO 9001

ISO 9001 is a globally recognised standard for quality management. It helps organisations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).

SBTi

The Science Based Targets initiative (SBTi) is a corporate climate action organisation that enables companies and financial institutions worldwide to play their part in combating the climate crisis.

B Corp

A movement of companies that are reinventing business for the benefit of all people and our shared planet.

This achievement demonstrates that DLRC meets high standards of social and environmental performance, transparency, and accountability alongside a commitment to goals beyond shareholder value. Find out more about our journey here.

PlanetMark

Planet Mark is an internationally recognised leader in net zero certification, with 12+ years of experience in supporting businesses of all sizes to reduce emissions, secure credible net zero targets, and generate long-term business value.

Operating at the centre of climate tech, advisory and legislation, Planet Mark brings together the best of people, technology, and nature through a unified model that helps their 800+ member organisations achieve tangible business results that stand for meaningful climate action. Planet Mark is committed to empowering organisations to address the climate crisis and is officially recognised by the United Nations Framework Convention on Climate Change (UNFCCC) as a Cooperative Climate Initiative.

Planet Mark is also a partner of the UN High-level Climate Champions; its process and mark are recognised by government and business standards, driving assurance in sustainable progress.

Planet Mark is a division of the Alcumus Group, who are committed to creating safer and more sustainable workplaces. This partnership represents a powerful alliance to accelerate positive change towards a more sustainable future.

Environmental, Social, Governance (ESG) & Wellbeing